Terms of use

These Terms govern the use of The Wedding Vendor Guide website and paid access to its directory of wedding vendors. By paying for access, you agree to these Terms.

1. Who we are

The website and directory are operated by Valeriia Horvat, Company ID No. (IČO) 21830398, with its registered address at Nepomuckýh 763/20. You can contact us at vendorguide8@gmail.com or via Telegram.

2. What You Receive

After purchasing access, you receive personal access to the private digital directory The Wedding Vendor Guide.

• The directory contains information about wedding vendors, including prices, packages, terms of service, languages, contact details and other information provided in individual profiles.
• Users may also have access to account features, including the option to save favourite vendors.
• Access is provided for 12 months from the date the account is activated, unless a different period is expressly stated when the order is placed.
• Access is purchased through a one-time payment. There is no subscription, automatic renewal or recurring charge.

3. Price, Payment and Activation

The current price of access is displayed on the website before the order is placed. The price applicable to an order is the amount shown to the user during the checkout process.

• Payment is made by bank transfer using the payment details provided after registration. The payment reference must include the information specified in the payment instructions so that we can identify the payment.
• Access is activated manually after the payment has been received and identified, usually within a few hours and no later than 24 hours.
• Once access has been activated, a confirmation is sent to the email address provided by the user during registration.

4. Personal access

• Access to the guide is personal and intended for use by one user only.
• You may not share login details with third parties, resell access, or reproduce in bulk, publish, distribute or forward materials from the private part of the directory, including information about vendor prices and contact details.
• To protect the guide’s content, certain pages may contain a personalised watermark. For security reasons, a reasonable limit may be placed on the number of devices that can be signed in at the same time.
• Where there are reasonable grounds to suspect that an account has been shared with third parties, that content has been copied in bulk, or that another material breach of these Terms has occurred, access may be temporarily restricted or blocked.

5. Vendor information

• The Wedding Vendor Guide collects and organises information about independent wedding vendors. However, it is not a party to any contract between a user and a vendor and does not act as an intermediary in their payments or arrangements.
• Unless expressly stated otherwise, a vendor’s inclusion in the directory does not constitute a personal recommendation by the author of the guide or a guarantee of the quality of the vendor’s services.
• Prices, packages and terms are based on information that was current when it was received from or confirmed with the vendor. Vendors may subsequently change their prices, terms, package contents and date availability.
• Before booking, we recommend confirming the current price, availability for the required date, package contents, additional charges, deposit terms, and cancellation and rescheduling conditions directly with the vendor.
• The contents of the directory may also change: we may add, update or remove vendor profiles.

6. Right of Withdrawal and Refunds

Access to The Wedding Vendor Guide constitutes digital content supplied electronically.

Before placing an order, the user may provide separate express consent for the supply of the digital content to begin before the end of the 14-day withdrawal period and confirm that they understand that they will lose their right to withdraw from the contract once the supply of the digital content has begun.

If the user has provided such consent and access to the guide has been activated, the 14-day right of withdrawal is lost in accordance with applicable law. This provision does not limit the consumer’s statutory rights where the digital content has not been supplied or does not conform to the contract. If access was not activated after payment due to a technical issue or another error on our part, please contact us at vendorguide8@gmail.com. We will help restore access or resolve the matter in accordance with applicable law.

7. Website Availability and Liability

We make reasonable efforts to keep the information in the directory up to date and the website available and operational. However, we cannot guarantee uninterrupted operation of the website without temporary technical errors, updates or service interruptions. The Wedding Vendor Guide is not responsible for the acts or omissions of the independent vendors listed in the directory or for the performance of contracts concluded directly with them. Any arrangements concerning dates, prices, the scope of services, payments, cancellations or other terms are made directly between the user and the selected vendor. Nothing in these Terms limits any consumer rights that cannot be limited or excluded under applicable law.

8. Changes to the Terms and the Directory

We may update these Terms periodically, including in connection with changes to the website’s functionality, the way access is provided or applicable legal requirements. The current version of the Terms is published on this page together with the date of the most recent update. Each order is governed by the version of the Terms in force when the relevant contract is concluded, unless otherwise required by mandatory law.

9. Governing Law and Dispute Resolution

These Terms and the related contract are governed by the laws of the Czech Republic, without prejudice to any mandatory consumer rights applicable under the relevant legislation. If a dispute arises between us and a consumer, we recommend contacting us first at vendorguide8@gmail.com so that we can attempt to resolve the matter directly. If the dispute cannot be resolved by mutual agreement, the consumer has the right to refer the matter for out-of-court consumer dispute resolution to:

Česká obchodní inspekce Ústřední inspektorát – oddělení ADR Gorazdova 1969/24 120 00 Praha 2 Email: adr@coi.gov.cz